Prospects and Customers

Our ERP Software will allow you to create your prospects or customers

• Just enter the name of the third party and the type of third party (prospect and/or customer) to create it in your database. A unique customer reference code will be automatically generated according to your numbering rule.
• Record any other data (email, address, language, tags, ...) for a more complete and accurate management of your third party database. If the predefined fields do not suit you, you can easily create all the attributes you need as custom fields with the datatype of your choice (string, amount, date, combo list, checkbox, ...)
• Attach any notes or files to your prospect/customer sheet.
• If you have plenty of sales representatives in your team, then you can assign them to dedicated prospects or customers, so that you can get statistics per sales representative (Sales, Margins, Events etc.).
• Merge third parties to remove duplicate records.
• Create alternative contacts/addresses

Create alternative contacts/addresses

If you want, you can create one or several alternative addresses for each of your prospects or customers (one record/address for the director, another one for his or her assistant, another one for the delivery or legal service representative etc.). Assign such contacts to any business document (commercial proposals, orders, etc.) so that the correct name will be automatically filled in on any documents which are generated automatically by the system (such as PDF documents).

Set status and potential of your prospects

If you want, you can set a contact status and a potential to your prospect. You can define the different prospect potentials/levels according to your business needs.

No need to spend time in modifying the Prospect status after a conversation is completed. Just modify the status in one click from the list view without even opening the prospect sheet.

For more advanced prospecting management, you can also use the lead management module.